Michael Capilets is the Managing Director of SVAM International, Inc., a leading Global IT service firm headquartered in Great Neck, NY with additional offices in California and India that services Fortune 1000 companies and Public Sector Agencies.
As the Managing Director he is primarily responsible for strategic planning, business strategy development, market segment identification and evaluation, client negotiations and has overall responsibility for Marketing and Sales. His duties also include managing a team of highly skilled professionals in the US and India. Among the key areas he focuses on is maintaining the highest customer satisfaction on all accounts.
Since joining SVAM in 2003, he and his team have significantly increased sales revenues making SVAM one of the fastest growing entities on the Island.
A customer focused and visionary sales executive, Michael has demonstrated his ability to lead and has helped the company achieve several significant milestones including providing creative (cost savings and effective) solutions to the likes of Motorola, SonicWall, North Shore Health Systems, Federal Reserve Bank and Deutche Bank. He has been a key driver in the set up of SVAM's unique CorrectShore® model to service its US based companies by bringing the benefits of the third world economies like India, while retaining the client interface locally and thereby bridging the disparities between two cultures.
Michael's leadership and passion have become hallmarks of his tenure at SVAM. Michael has infused SVAM with his own brand of energetic leadership, vision and spirit over the years. He also serves as a leadership coach and mentor to high potential associates in SVAM's Mentoring Program.
Prior to SVAM, Michael spent over a decade working in the Training and Professional Development Industry with Both ExecuTrain an IDG company and Dale Carnegie Training.
He also serves on the Board of BNG, a local networking group focused on the Long Island business community.